LEGAL

Refund policy

Our commitments if a booking isn't completed to your satisfaction.

1. Failed or missed service

If a confirmed service partner fails to arrive without prior notice, you may reschedule free of charge or receive a full refund of the amount paid.

2. Re-service first

If you are not satisfied with the quality of work, we first offer a free re-service of the original booking. If we cannot make it right, we refund the charged amount.

3. Cancellations by customer

Cancellation before the service partner starts the job: full refund.
Cancellation after the job has started: refund at our discretion based on work completed.

4. Refund timelines

Approved refunds are processed back to your original payment method within 5–7 business days. UPI and wallet refunds are usually faster.

5. How to request a refund

Raise a request from the checkout cart or our Contact page. Keep your booking reference handy to help us resolve it faster.